As high quality service is important to us, we only use our vehicles or those which closely work with us for transport and delivery of purchased items. We do not use courrier companies. This ensures maximum security of the transported goods. The transport service does not include carrying furniture into buildings but this can be arranged if the customer requests this type of service.
The goods will be delivered usually between 7 and 30 working days. For some models this period can be shortened – details can be found in the product description. The customer is given the estimated delivery date when his order is accepted. Csbfurniture reserves the right to change the date of the delivery depending on the suppliers’ ability to deliver. The delivery dates are only estimated, they are not guaranteed.
A few days before the delivery, the customer will be contacted in order to arrange a convenient date. Due to different road conditions and traffic, it is impossible to determine the exact time of the delivery. The goods are delivered between 6 am and 10 pm. On the day of the delivery the driver can be contacted by phone in order to find out the time of his arrival. The number will be given together with the information about the delivery.
We accept returns of items in their original packages. Furniture which has been partially or fully unpacked and put together will not be accepted. And the customer is obliged to cover the cost of the returned goods. The products must be returned within 7 days of the delivery. Used upholstery cannot be returned.